Short Notice Inspection
In March Pavilion Housing was inspected by the independent government regulators the Audit Commission. The Audit Commission is responsible for inspecting housing associations to check that good services are being delivered to customers.
You can read more about the inspection in our Short Notice Inspection Summary (see below).
Following the inspection we consulted over 400 customers in order to develop and prioritise an improvement action plan that meets residents’ needs and priorities and focuses on the right service areas. This plan has been integrated into our annual Operating Plan which sets out all of the improvements we intend to make over the year. You can view the resident version of the Short Notice Inspection Action Plan by clicking on the image below.
If you need any information on our websites in large print, on audiotape or translated into another language please contact Customer Services on 01252 338800 / 0800 0191 470.
We will continue to publish information about how we are delivering our improvement plans, and will also consult customers to make sure that the changes we make are making a difference.
| Documents: | ||
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| Action Plan | Summary | Methodology |
| Click on the image to view the document | ||
