Rents & Payments
The rent you pay covers a range of services we provide, including repairs, maintenance and improvements, and caretaking. Your Tenancy Agreement gives you details of how this is broken down.
Rent Review
We review all our rents and service charges annually. In line with Government guidelines for housing associations, we aim to keep the increases of our total rents within RPI (Retail Price Index) + 1%. Unless our costs rise, we should be able to hit this target.
Changes to your rent are made once a year, normally scheduled for the beginning of April. If we make improvements to your home that will result in a rent increase, this will not be added until the work is complete. You will be advised of the cost before we begin work, and in some cases you can decide not to have the improvements carried out.
One of our main objectives is to keep rents affordable. As a not-for-profit organisation we will only increase rents in order to cover our costs and to improve our services.
